1. Order Processing & Handling Time

We know you’re excited to receive your order — and we work hard to make it happen fast.

• All orders are processed within 1 business day.
• Orders placed before 12:00 PM CST ship the same day whenever possible.
• Orders placed after 12:00 PM CST or during weekends/holidays will be processed the next business day.

If we experience unusually high order volume, there may be a slight delay — but we’ll notify you immediately.

2. Shipping Rates & Delivery Time

We offer fast and reliable shipping throughout the United States.

United States Shipping

3. Free Shipping Eligibility

• Orders of $50 or more qualify for FREE Standard Shipping within the U.S.

4. Tracking Your Order

Once your order ships, you will receive an email with:

• Tracking number
• Shipping carrier information
• Real-time tracking link

If you do not see your tracking email, check your spam folder or contact us at info@xerrycon.com.

5. Incorrect or Incomplete Addresses

Please ensure your shipping address is correct at checkout.

XerryCon is not responsible for:

• Delays caused by incorrect or incomplete addresses
• Packages returned due to address errors

If the package is returned, we will contact you to re-ship it (additional postage may apply).

6. Lost, Stolen, or Damaged Packages

We treat every order with care, but sometimes things happen during transit.

• If your package is marked as delivered but you did not receive it, please contact the carrier first, then reach out to us.
• If your package arrives damaged, send photos to info@xerrycon.com so we can assist.

We handle every claim case-by-case to ensure the best outcome for our customers.

7. International Shipping (Future Expansion)

At this time, we only ship within the United States.
We will be expanding into Canada & UK soon — stay tuned!